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Application Support

Reliable application operations and support for optimal productivity

 

We utilize proven methodologies to provide exceptional application operations and support services. Our qualified Qinshift experts are dedicated to ensuring that your software operates at its peak performance. We offer a wide range of application expertise tailored to meet your business process requirements. Whether you need ongoing support or fully integrated and configured applications on your premises, we've got you covered.

Our Expertise

Application Services

·        Applications Operations, Support, and Maintenance: Comprehensive assistance to keep your applications running smoothly.

·        Application Data Optimization: Our system administrators handle day-to-day support tasks to optimize your application performance.

·        Monitoring, Automation, and Notification: Proactive monitoring to ensure application availability, performance, and capacity, with timely notifications.

·        Consulting: Expert guidance to assess system readiness and provide valuable recommendations.

Business Support Systems

We excel in a range of business support systems, including but not limited to:

·        CRM, Billing, Mediation, Interconnection, and Provisioning: Streamline your customer relationship management, billing, mediation, interconnection, and provisioning processes.

·        Data Warehouse, Business Intelligence, and Big Data Analytics: Unlock the power of data with advanced analytics and reporting capabilities.

·        Identity and Access Management: Ensure secure and efficient management of user identities (full user lifecycle) and access rights (full access request and provisioning lifecycle).

·        Customer Management, Revenue Assurance, and MVNO (Mobile Virtual Network Operator): Optimize customer management, revenue assurance, and MVNO services.

·        Order Management and Document Management: Streamline your order processing and document management workflows.

·        ITSM and Ticketing Systems: Efficiently manage IT service requests and incidents with effective ticketing systems.

·        Reporting and Analytics, Enterprise Search, and Discovery Platform: Gain valuable insights through comprehensive reporting and analytics. 

 

 

 

Use Cases

Shift your business forward

Get in contact with us to learn more
about how our IT services can add value to your business.