Everybody (?) is talking about Design thinking

Maybe it’s just me, but lately I’ve come across the buzz words Design Thinking, Service Design and an increasing amount of variations of words containing the letters UX (User Experience) or CX (Customer Experience) more and more. And gratefully, the more I...

The common denominator

As I look back upon 2017, the trend is clear. During the year I’ve conducted around 20 workshops (about 50 days) where I’ve used the Business Model Generation toolbox. The workshops have been conducted with more than 12 different companies, mostly midsized...

Digitalisering är inget självändamål

Microsoft lanserade i dagarna rapporten ”Digital Transformation Report 2017” där man intervjuat 20 av de största svenska företagen inom olika branscher – allt från bank och försäkring, tillverkning, media, telekommunikation och detaljhandel. Alla är överens – digital...