Everybody (?) is talking about Design thinking

Maybe it’s just me, but lately I’ve come across the buzz words Design Thinking, Service Design and an increasing amount of variations of words containing the letters UX (User Experience) or CX (Customer Experience) more and more. And gratefully, the more I...

Bäst före datum för webb

När jag började min konsultkarrär inom webb var Flash det fräsigaste i designkretsar. Inte bara att man kunde göra ”vad som helst” men för att det bryggade gapet mellan designers och utvecklare. Jag var stursk och tyckte att ”Flash kommer inte hålla...

The common denominator

As I look back upon 2017, the trend is clear. During the year I’ve conducted around 20 workshops (about 50 days) where I’ve used the Business Model Generation toolbox. The workshops have been conducted with more than 12 different companies, mostly midsized...