Get ready for service 4.0

Time: tor 6/2 08:30 - 10:30

Location: Stratiteq Malmö, Gustav Adolfs torg 10 A, 211 39 Malmö

– connect products, and make your staff look like Terminator

Welcome to an event about Connected Services.

We focus on how to make a winning customer impact by improving the way you install, serve and maintain your products. You will also be inspired to explore new products, services and offerings.

Areas covered during the event:

  • High equipment effectiveness. Sensor data from internet-connected products (IoT) as basis for analysis and predictive maintenance.
  • Properly performed service work. Service engineers that assist field technicians online, to better use the entire competence in an organization.
  • Simple customer training. Physical product enhanced by a digital layer simplifying staff training.

Our specialists talk about how to succeed in this area, and show live examples based on Microsoft Dynamics 365 and HoloLens.

We will aslo share experiences on how to define a service oriented value proposition and business model.

After the general session: Try Augmented Reality (10:00-10:30)