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BMC ITSM Solutions

Reinventing and optimizing your core IT business operations

 

Our goal is to revolutionize and optimize your core IT operations, empowering you to maximize the potential of BMC products across mainframe and multi-cloud environments. To achieve this, we have built a team of experts comprising experienced professionals and young engineers. Our team includes 5 consultants, who are BMC certified professionals or accredited administrators, and all are ITIL Foundations certified. With extensive experience in implementing ITSM, Discovery, and Automation solutions and platforms, we offer a range of engagement options, including on-site, off-site, on-call support, and consultancy. 

Qinshift BMC Certifications:  

 ITIL V3, V4 Foundations 

 BMC Certified Professional: Remedy IT Service Management 9.0 

 BMC Accredited Developer: Remedy AR System 7.6.04 

 BMC Accredited Administrator: Remedy IT Service Management 9.0 

 BMC Certified Administrator: Atrium CMDB 9.1 

 BMC Certified Professional: Remedy IT Service Management 7.6.04 

 BMC Certified Professional: Digital Workplace 3.x and Smart IT 1.x 

 BMC Accredited Administrator: BMC Discovery 20.x 

 BMC Accredited Administrator: Helix ITSM 20.x 

Our Expertise 

Qinshift offers a comprehensive range of services to support your BMC product journey. We specialize in product installation, configuration, upgrading, maintenance, and administration for all versions from 7.x to 21.x. Our certified experts provide 24/7 consulting, technical support, and project management services to ensure you maximize the value of your BMC products. 

Licensing Services: We assist with licensing, ensuring compliance and efficient management of your BMC product licenses. 

Education and Training: We provide training and knowledge transfer sessions to empower your support staff and administrators. 

Ongoing Support: Our team understands the importance of continuous support, offering round-the-clock assistance to address any issues or challenges. 

Zero Downtime Upgrade: We specialize in seamless, zero downtime upgrades, minimizing disruptions and ensuring smooth transitions. 

Contact our team today to explore how we can elevate your IT operations and drive impactful outcomes. 

 

 

 

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